Why am I still not receiving any SMS or incoming calls, even though my number was ported this morning?

The operator you left is gradually migrating all mobile services to MUCHO. It is possible that on the day of portability, services are not yet fully migrated to MUCHO, on the morning of the portability day. Generally speaking, all mobile services must be migrated by 2:00 pm.

If one of the mobile services should not be established by early afternoon, we invite you to contact our customer service by filling out this contact form or directly by phone at 0800 077 800 from Switzerland or +41 22 307 76 54 from outside Switzerland.