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Network problem

I have a network issue (internet, calls or SMS).

Why is the internet speed on my unlimited package or subscription suddenly reduced? (Fair Use Policy)

ID: FAQ_EXT-04_10025_1question

Why am I still not receiving any SMS or incoming calls, even though my number was ported this morning?

The operator you left is gradually migrating all mobile services to MUCHO. It is possible that on the day of...

My SIM does not work with a Samsung: how to activate MUCHO mobile services?

Some newer phones require a properly configured internet connection in order to connect the smartphone to the MUCHO network. To...

What should I do if my phone does not connect in Roaming?

MUCHO offers you 4G roaming services in over 160 countries worldwide by relying on more than 300 local operators. Problems...

My Internet connection does not work with an iPhone: How to activate MUCHO mobile services?

Some newer phones require a properly configured internet connection in order to connect the smartphone to the MUCHO network. To...

My internet connection doesn’t work with an ANDROID: How to activate MUCHO mobile services?

Some newer phones require a properly configured internet connection in order to connect the smartphone to the MUCHO network. To...
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