MUCHO Internet Box (Fibre optic) - Quick Start Guide FRITZ!Box 5530

Declaration of conformity - FRITZ!Box 5530

MUCHO Internet Box (DSL) - Quick Start Guide FRITZ!Box 7530

Declaration of conformity - FRITZ!Box 7530

MUCHO Internet Box (DSL G.fast) - Quick Start Guide FRITZ!Box 7583

Declaration of conformity - FRITZ!Box 7583

You become a MUCHO Internet customer by choosing our offers, checking if it's available at your home and ordering directly online. Once you have successfully placed your order, the activation process begins and you become a MUCHO Internet customer.

Simply order your MUCHO Internet subscription, indicating the date you want it to be activated.

Don't forget to terminate your current contract, taking into account the cancellation deadline and, if necessary, using our sample letter.

If you have a fixed-line number, please contact our customer service department before subscribing. If you terminate your landline number with your current operator without porting it, it will be lost.

Each month, you automatically receive a PDF invoice by e-mail.

If you are a new customer, you will receive your first invoice by e-mail directly after completing your registration. It corresponds to the first month of your subscription + any connection/activation fees. As soon as you have paid this first invoice, your MUCHO Internet subscription will be activated.

You can contact MUCHO Customer Service by phone, e-mail or contact form. They will be happy to assist you in 6 languages.

Over the past few years, we've built up the most modern and efficient IT infrastructure in Switzerland. Our aim is to provide our customers with the best quality, at the best price.

To find out, use the eligibility tool on our website. It accesses a central Swiss database and is fully up to date.

Based on the address you've entered, we'll show you which Internet services are available at your address.

No, not at all. No technical knowledge is required. The Internet line is fully activated by us remotely, via the telephone line for DSL or via the fiber optic socket if available. No on-site service appointment is necessary.

After placing your order online, you will receive your MUCHO Internet Box by post within 2 to 3 working days.

With our MUCHO Internet subscriptions, we send your MUCHO Internet Box adapted to the corresponding connection technology to your Swiss address by post.

Along with your Box, you'll receive a quick installation guide, making it easy to configure the router via the web interface.

If you need any help, our Customer Service team will be happy to assist you.

Both. It depends on the technology available at your address. If your address is already connected to fiber optics, MUCHO will provide you with fiber optic Internet.

If not, the Internet is connected via DSL. In Switzerland, thanks to the quality of our technology, this is not necessarily a major disadvantage in terms of speed.

The DSL Internet line is fully activated by us remotely via the telephone line. No on-site service appointment is necessary.

After ordering online, you'll usually receive your MUCHO Internet Box by post within 2-3 working days. Configure it using the enclosed step-by-step instructions, and your Internet will be up and running.

If you're not sure whether fiber optics are available at your address, use the checker (eligibility tool) on our website. It accesses a central Swiss database updated in real time.

Based on the address you have entered, the Internet offers available at your home will appear on the site.

Unlike DSL Internet via traditional telephone cable, fiber optic access to your home is a prerequisite for connection. Homes that are already connected to fiber optics have a fiber optic socket.

Fiber optic Internet access is then established remotely, so there's no need to book an on-site service appointment.