Do you still have questions?

You choose to keep your current phone number easily when ordering online the subscription of your choice. Keeping your mobile number when joining MUCHO is handled free of charge and without interrupting the network. We take care of everything. MUCHO Easy !

No, our mobile subscriptions have no minimum commitment period. This means you are free to come and go whenever you want at the end of a month, with 60 days notice. You can do this simply by calling our customer service.

Yes of course! If you have a mobile subscription we invite you to contact our customer service. If you have a prepaid pack, you just have to follow the online ordering process by indicating your MUCHO mobile number in the "keep your number" section. We take care of the rest. There is no need to change your SIM card. 

Yes, all our subscriptions include data valid throughout Europe. If you need more than the amount included in your subscription each month, you can always activate an additional option by SMS or from your myMUCHO cockpit. Discover all our Roaming options available here. At MUCHO, we do not charge for roaming data usage without your knowledge. You remain in control. No bad surprises at the end of the month. All our roaming plans are valid for 365 days.

Yes, it is : the Internet subscriptions are reserved for a mobile, private and normal use. By "normal private use", MUCHO understands a normal mobile use in connection with the use of the SIM card in a smartphone for Internet connections. When the use diverges from a normal use (permanent sharing of connection, insertion in a router or hotspot) or if it turns out that the Internet connection is used in an excessive way generating an average consumption higher than that represented by the 90% of the customer base of MUCHO, MUCHO reserves at any time the right to reduce the Internet flow, to remove the promotional reduction or to stop the service (temporarily or permanently) or to take any other appropriate measure in accordance with the general conditions of sale.