Whether you have questions about our prepaid packs, or you want to discover why MUCHO Mobile is the smartest alternative mobile provider in Switzerland... This is the page you're looking for!


Before you get in touch with us, we suggest you have a good look at our FAQs page to find a response to your questions.

Contact us

If you want to get in touch with us, please head to our contact page, fill in our contact form, and we'll get back to you asap.

How to activate my SIM?

Have you bought your PREPAID SIM card online or in a shop but are unsure on what's the best way of activating it? No worries! You'll find a step by step SELF-REGISTRATION guide here.

Buy credit for your MUCHO Mobile SIM card or recharge it with one of our prepaid packs, and continue calling, sending SMS, and using your unlimited data immediately after topping up. You get not 1 but 2 bonuses after each top up.

Did you run out of data? Have you spent the last minutes of your calling mobile plan? Are you traveling and want to expand your Swiss local plan to an international bundle? Use MUCHO’s top-up page and continue to call, browse, and message at unbeatable rates with the best mobile network covering 99.9% of Switzerland thanks to the multi-awarded N° 1 Swiss mobile network.

Recharge your MUCHO Mobile SIM card by logging in to your myMUCHO account or by visiting a SBB terminal and receive credit instantly on your phone.

There are many different ways, only you choose!