Any questions?

Yes, you can choose to keep your current phone number very easily during the online ordering of the subscription you choose. Keeping your mobile number by joining MUCHO is free of charge, with no network interruption. We take care of everything. MUCHO Easy!

No, our mobile subscriptions have no minimum commitment period. This means you are free to come and go whenever you want at the end of a month, with 60 days notice. You can do this simply by calling our customer service.

A promotional discount for life is a permanent rebate on the standard fixed price of a subscription, which is guaranteed to the customer for life, provided he/she remains the owner of his/her subscription, stays with MUCHO and respects to the letter his/her obligations on payment and normal use of the mobile service in line with the General Conditions of Sale in force.

Yes of course! If you have a mobile subscription we invite you to contact our customer service. If you have a prepaid pack, you just have to follow the online ordering process by indicating your MUCHO mobile number in the "keep your number" section. We take care of the rest. There is no need to change your SIM card. 

Yes, all our subscriptions include data valid throughout Europe. If you need more than the amount included in your subscription each month, you can always activate an additional option by SMS or from your myMUCHO cockpit. Discover all our Roaming options available here. At MUCHO, we do not charge for roaming data usage without your knowledge. You remain in control. No bad surprises at the end of the month. All our roaming plans are valid for 365 days.

Offering probably the best rates in Switzerland requires limiting the administrative costs for managing one's subscribers. Automating enables MUCHO to offer you the best rates. Automatic payment by credit card doesn't mean you lose control! You can define your limit of non-subscription expenses in CHF so as to never exceed your limit! With the MUCHO subscription you keep control of your costs, without losing the convenience of no longer having to manage the monthly payment of your phone bill.

Yes, it is : the Internet subscriptions are reserved for a mobile, private and normal use. By "normal private use", MUCHO understands a normal mobile use in connection with the use of the SIM card in a smartphone for Internet connections. When the use diverges from a normal use (permanent sharing of connection, insertion in a router or hotspot) or if it turns out that the Internet connection is used in an excessive way generating an average consumption higher than that represented by the 90% of the customer base of MUCHO, MUCHO reserves at any time the right to reduce the Internet flow, to remove the promotional reduction or to stop the service (temporarily or permanently) or to take any other appropriate measure in accordance with the general conditions of sale.