SIM card activation

Activate my MUCHO SIM card.

When will my subscription be activated?

If you have requested a new number, your SIM card will be activated as soon as you have received your...

Is it possible to send the necessary documents for the registration of my SIM by mail or by post?

Document deliveries by email or post cannot be taken into account for the activation of a MUCHO SIM card. An...

How do I attach passport photos for my SIM registration?

To facilitate the process of capturing the selfie with the ID, we invite you to take your selfie with your...

Why am I still not receiving any SMS or incoming calls, even though my number was ported this morning?

The operator you left is gradually migrating all mobile services to MUCHO. It is possible that on the day of...

My SIM does not work with a Samsung: how to activate MUCHO mobile services?

Some newer phones require a properly configured internet connection in order to connect the smartphone to the MUCHO network. To...

When will my subscription start if I switch from MUCHO prepaid to MUCHO abo?

If you do not have an active prepaid pack, your subscription will be activated directly once your identity is validated....