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  4. What do I do if my phone is roaming when I am in Switzerland?
  1. Home
  2. Report a problem with my SIM
  3. Network problem
  4. What do I do if my phone is roaming when I am in Switzerland?
  1. Home
  2. Roaming and international calls
  3. Roaming
  4. What do I do if my phone is roaming when I am in Switzerland?

What do I do if my phone is roaming when I am in Switzerland?

In border areas, it may happen that your phone switches to Roaming network in the neighboring country.

To avoid this, we recommend you to disable data roaming (or data abroad) in your phone settings.

To do this, just follow these steps:

  1. Go to your phone settings.
  2. Select your phone’s internet settings.
  3. In the options click on disable data roaming.

This way, your phone will stay on the Swiss network and will not be able to connect while roaming. You can reactivate this option at any time when traveling abroad.

For more information and to understand how to disable data roaming discover smartphone and tablet tips.

ID: FAQ_EXT-09_10147_1question
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