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  4. I live near a border and my SIM card automatically switches to Roaming when I am in Switzerland, what can I do?

I live near a border and my SIM card automatically switches to Roaming when I am in Switzerland, what can I do?

Living close to the border can cause disruptions caused by the proximity of antennas of foreign networks that transmit very far into Swiss territory.

Here are our tips to avoid switching to Roaming while remaining connected to the MUCHO network:

  • In the first instance, you need to go to the city center or to a place with good MUCHO mobile coverage and put your phone in automatic connection to the network. Your phone will then connect to the MUCHO network.
  • Once the phone connected to MUCHO (from the city center), you need to activate it manual search of MUCHO network.

So, when you are in border area (at home), as your phone will now be in manual connection to MUCHO network, it will stay on MUCHO network without interference from the neighboring country network.

ID: FAQ_EXT-09_00242_1question
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