You can create a Wi-Fi hotspot with your smartphone to allow mobile internet access to other Wi-Fi enabled devices.
Your internet connection must be configured to allow hotspot connection. If you have not already done so, you can follow the instructions in the > Enable my MUCHO services section.
Enable hotspot on my smartphone:
With an iphone
- In your phone’s settings, select the Cellular data menu.
- Find the Cellular Data Network menu.
- Select the Access Point Name field and enter the word “internet”.
- Do not fill in anything in the “Username” and “Password” tabs.
- Then find the LTE Configuration menu.
- Select the Access Point Name field and enter the word “internet”.
- Do not fill in the “Username” and “Password” tabs.
- Then find the Shared Connection menu.
- Select the Access Point Name field and enter the word “internet”.
- Do not fill in anything on the “User Name” and “Password” tabs.
- Click back to save.
- Turn off your phone and restart it.
With an Android:
- Open the Wifi and network settings.
- Mobile access point and connection sharing
- Mobile access point, then enable this feature.
- Then check the Wi-Fi password and phone name.
On the device you want to connect, enable Wi-Fi then go to the list of detected wifi networks, select your device then enter the password.
For mobile subscriptions and prepaid packs, the Hotspot functionality is delivered by MUCHO at a maximum download speed of 10 Mbit/ s and upload speed of 5 Mbit/s. For internet options (e.g. PLUS1GB), the hotspot functionality is delivered by MUCHO at a maximum download speed of 100 Mbit/s and upload speed of 10 Mbit/s.
Can’t connect
The wireless network may be out of range or its signal is too weak for the phone to connect properly. Check the signal indicator to make sure you have a good connection.
Connection keeps dropping
By default, after a certain amount of time without activity, your hotspot will automatically disconnect. You can change this setting in the mobile hotspot settings of your smartphone.
The connection is in reduced speed, despite a pack or unlimited subscription
The use of our unlimited mobile subscriptions is thought for a mobile, private and normal use from a smartphone. Permanent connection sharing, installation in a router in substitution of a fixed internet connection or which consumes beyond the norm represented by the average usage consumed by 90% of our customers contravenes the current GTCs and has its speed automatically reduced.
