1. Home
  2. Mobile abos
  3. Termination and suspension

Termination and suspension

Cancel my plan with MUCHO Mobile.

How can I terminate my subscription?nn

Subscriptions must be cancelled by telephone (0800 077 800). Cancellations by mail or email are not valid, as stated in...

Can I buy a train or bus ticket or a postage stamp by sms?

No, MUCHO focuses on delivering consumer mobile services at the lowest cost on the Swisscom network. We do not offer...

I am waiting for portability, why can’t I use my subscription?

In the case of portability, the subscription will start at the latest on the desired portability date provided that it...

I want to join MUCHO, how can I find out my cancellation period with my other operator?

Since June 2022, each operator is required to offer a free SMS information service on the terms of the phone...