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Cancellation and suspension

Cancel a mobile subscription.

How can I terminate my subscription?nn

Subscriptions must be cancelled by telephone (0800 077 800). Cancellations by mail or email are not valid, as stated in...

Can I buy a train or bus ticket or a postage stamp by sms?

No, MUCHO focuses on delivering consumer mobile services at the lowest cost on the Swisscom network. We do not offer...

What and who is MUCHO Mobile?

MUCHO Mobile is a new generation mobile operator based in Geneva (Switzerland). It offers its mobile services based on 4...

I am waiting for portability, why can’t I use my subscription?

In the case of portability, the subscription will start at the latest on the desired portability date provided that it...

I want to join MUCHO, how can I find out my cancellation period with my other operator?

Since June 2022, each operator is required to offer a free SMS information service on the terms of the phone...