Subscriptions must be cancelled by telephone (0800 077 800). Cancellations by mail or email are not valid, as stated in our current terms and conditions.
The contract can be terminated with a 60-day termination period for the end of a month.
All non-subscription usage that has been generated between the last paid invoice and the contract end date will also be billed monthly until the contract termination date.
ID: FAQ_EXT-03_10016_1question