SIM card delivery

Understand and track SIM delivery.

What should I do if I have made a mistake in the address I used to send the SIM to?

In case of an address error for the shipment of your SIM card we invite you to contact our customer...

Is it possible to receive a SIM card ordered at an address outside Switzerland?

MUCHO Mobile delivers SIM cards only in Switzerland. If you wish to obtain a prepaid SIM card, you have the...

Can you deliver my SIM card ordered online to a physical shop?

All our prepaid SIMs and mobile subscriptions purchased online are delivered only in Switzerland and directly to the customer’s private...