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Conditions for number transfer

Conditions to keep your phone number.

Why was I charged for the MUCHO subscription before my operator accepted the portability?

The amount paid is relative to the online purchase of your subscription. Your subscription will only start on the date...

I already have a MUCHO SIM and I want to transfer my number currently with another operator, how do I do it?

As long as you are the owner of the mobile number that you wish to transfer to MUCHO, you simply...

Can I transfer my MUCHO number to another MUCHO SIM card?

No, internal portability between 2 MUCHO numbers is not possible. However, you have the possibility to port a number from...

Can I order a MUCHO SIM card and transfer my current number later?

It is indeed possible to buy your mobile subscription to receive a MUCHO SIM card and decide later to carry...

Can I take out a MUCHO mobile subscription for each member of my family ?

Yes, of course, with MUCHO, all members of your family can benefit from our mobile subscription. To do this, you...

How fast is the Internet in Switzerland and in Roaming for mobile subscriptions?

Internet speed in Switzerland Mobile subscriptions and prepaid packs For mobile subscriptions and prepaid packs, we deliver internet speed in...