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Conditions and paiement

Packs conditions and use limitations.

Why is there only a credit card as a means of payment? Can I pay by invoice?n

Offering probably the best prices in Switzerland on the No. 1 mobile network requires simplifying our offer and limiting the...

Where can I find my subscription invoice?n

You will find your subscription invoice on your myMUCHO cockpit. To do this, you need to log in to your...

What is normal use, in conformity with the conditions of use of the MUCHO mobile service?

MUCHO is dedicated to ensuring high quality service to all its users. A customer who uses the MUCHO service in...

Can I have a multi SIM, that is two SIMs for the same number?

No, MUCHO does not offer the possibility of having two SIM cards that share the same number or subscription. ID:...

Can I pay my subscription invoice by bank transfer?

In order to offer the best prices on Switzerland’s No. 1 mobile network, our company has chosen to simplify your...

I am a MUCHO prepaid customer and I have ordered a subscription, do I need to have my identity verified?

Even if you are already a MUCHO customer, verification of your identity is mandatory to order a MUCHO subscription. You...