Some web browsers do not correctly take into account postal address formats or birth dates depending on the version you are using.
We therefore invite you to try another internet browser, in particular Chrome.
If the problem persists, we invite you to contact our customer service by filling out this contact form or directly by phone at 0800 077 800 from Switzerland or +41 22 307 76 54 from outside Switzerland.
ID: FAQ_EXT-02_10050_1question