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  2. Activation and portability
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  4. What should I do if I have made a mistake in the address I used to send the SIM to?
  1. Home
  2. Activation and portability
  3. SIM card delivery
  4. What should I do if I have made a mistake in the address I used to send the SIM to?

What should I do if I have made a mistake in the address I used to send the SIM to?

In case of an address error for the shipment of your SIM card we invite you to contact our customer service as soon as possible by filling out this contact form.

We can then inform our logistics department to send your SIM card back to you at the right address.

ID: FAQ_EXT-05_10046_1question
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