With DUOMUNDO, you can call and send SMS in Switzerland and from Switzerland to 80 countries with our 1000 minutes pack! (See the detailed list of countries in the factsheet)
CALLS + INTERNET + ROAMING
A Pack is a smart alternative to a mobile Abo
There's many ways in which you can order your MUCHO SIM card totally for free. Choose your preferred method!
- Order it online and get it delivered to your door for free!
- You can also checkout on your desired pack, and receive your SIM at home!
- Get it at one of the many newspapers kiosks, post offices, independent kiosks and money transfer agencies (such as Swisstransfer or MoneyExchange) that work with us! And start calling and surfing at the best rates!
Easy mini guide :
1. Login to your Cockpit
2. Register a payment card
3. Check the box to select the card to be used for automatic payment
That's all you have to do!
Link to the explanatory video: Cockpit - Automatic payment of your Pack
You can check your remaining data allowance at any time through one of the following options:
1. Go to your myMUCHO account and check your account balance there (www.muchomobile.ch/myMUCHO).
2. Send an SMS message with the text "STATUS" to 778. You will receive an SMS in return indicating the remaining credit.
You can purchase additional Internet data 4G highspeed during the month.
Via SMS by sending:
- "PLUS1" to 778 to immediately obtain 1GB High-Speed for CHF 5
- "PLUS5" to 778 to immediately obtain 5GB High-Speed for CHF 15
Or from the myMUCHO cockpit ( www.muchomobile.ch/mymucho ). Simply click on the desired PACK from the "purchase" button.
Link to the explanatory video: Cockpit - Add more Internet to my current pack
If you wish to deactivate the automatic renewal of your pack, these are the steps you'll need to follow:
1) Access your myMUCHO account
2) In the packs menu, find your active pack and click on the trash bin on the right side of the pack name. This will remove the next automatic renewal.
3) Once you've done this, when your current active pack expires you will move to a per-minute call billing plan and lose access to internet. To get internet access and a call pack again, go to the MUCHO Mobile prepaid pack section and checkout on the pack of your choice.