{"id":16007,"date":"2023-06-06T08:35:31","date_gmt":"2023-06-06T08:35:31","guid":{"rendered":"https:\/\/muchomobile.ch\/faq\/?post_type=ht_kb&p=16007"},"modified":"2023-06-07T10:41:26","modified_gmt":"2023-06-07T10:41:26","slug":"desactiver-services-premium","status":"publish","type":"ht_kb","link":"https:\/\/muchomobile.ch\/faq\/item\/desactiver-services-premium\/","title":{"rendered":"Comment d\u00e9sactiver les appels premium et services pour adultes ?"},"content":{"rendered":"

Qu’est-ce qu’un appel premium ?<\/h2>\n

Les appels premium sont des appels surtax\u00e9s. Ils permettent d’obtenir certaines informations sp\u00e9cifiques telles que la m\u00e9t\u00e9o, des jeux ou services pour adultes.<\/p>\n

Ces num\u00e9ros premium sont ceux commen\u00e7ant par 0900, 0901 ou 0906.<\/p>\n

Ces num\u00e9ros ne sont pas inclus dans votre abonnement ou votre pack pr\u00e9pay\u00e9. Ils sont donc factur\u00e9s en plus. Retrouvez ici la liste des tarifs des num\u00e9ros courts et sp\u00e9ciaux en Suisse<\/a>.<\/p>\n

Comment d\u00e9sactiver un appel premium ?<\/h2>\n

Pour d\u00e9sactiver les appels premium nous vous invitons \u00e0 suivre les \u00e9tapes suivantes :<\/p>\n

    \n
  1. Connectez-vous sur votre cockpit myMUCHO<\/a><\/li>\n
  2. Allez dans la rubrique Configuration Service<\/strong><\/li>\n
  3. Dans le menu Bloquer les services<\/strong> cliquez sur Modifier<\/i><\/li>\n
  4. Ensuite dans Appels Premium<\/strong> d\u00e9roulez la liste et s\u00e9lectionnez D\u00e9sactiver<\/i><\/li>\n
  5. Cliquez sur Enregistrer<\/strong><\/li>\n<\/ol>\n

    Les num\u00e9ros commen\u00e7ant par 0900, 0901 et 0906 seront ainsi d\u00e9sactiv\u00e9s.<\/p>\n

    Comment d\u00e9sactiver les services pour adultes ?<\/h2>\n

    Pour d\u00e9sactiver les services pour adultes nous vous invitons \u00e0 suivre les \u00e9tapes suivantes :<\/p>\n

      \n
    1. Connectez-vous sur votre cockpit myMUCHO<\/a><\/li>\n
    2. Allez dans la rubrique Configuration Service<\/strong><\/li>\n
    3. Dans le menu Bloquer les services<\/strong> cliquez sur Modifier<\/i><\/li>\n
    4. Ensuite dans Acc\u00e8s aux contenus r\u00e9serv\u00e9s aux adultes<\/strong> d\u00e9roulez la liste et s\u00e9lectionnez D\u00e9sactiver<\/i><\/li>\n
    5. Cliquez sur Enregistrer<\/strong><\/li>\n<\/ol>\n

      Les num\u00e9ros commen\u00e7ant par 0906 seront ainsi d\u00e9sactiv\u00e9s.<\/p>\n

      ID: FAQ_EXT-06_10164_1question<\/div>\n\n\n

      <\/p>\n","protected":false},"excerpt":{"rendered":"

      Qu’est-ce qu’un appel premium ? Les appels premium sont des appels surtax\u00e9s. Ils permettent d’obtenir certaines informations sp\u00e9cifiques telles que la m\u00e9t\u00e9o, des jeux ou services pour adultes. Ces num\u00e9ros premium sont ceux commen\u00e7ant par 0900, 0901 ou 0906. Ces num\u00e9ros ne sont pas inclus dans votre abonnement ou votre pack pr\u00e9pay\u00e9. Ils sont donc […]<\/p>\n","protected":false},"author":9,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"ht-kb-category":[3569,3547],"ht-kb-tag":[5333,5331,5332,5334],"class_list":["post-16007","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-appels-en-suisse","ht_kb_category-suivi-et-personalisation","ht_kb_tag-appels-premium","ht_kb_tag-appels-surtaxes","ht_kb_tag-bloquer","ht_kb_tag-service-premium"],"yoast_head":"\nComment d\u00e9sactiver les appels premium et services pour adultes ? - FAQ | Mucho Mobile<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/muchomobile.ch\/faq\/item\/desactiver-services-premium\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Comment d\u00e9sactiver les appels premium et services pour adultes ? - FAQ | Mucho Mobile\" \/>\n<meta property=\"og:description\" content=\"Qu’est-ce qu’un appel premium ? Les appels premium sont des appels surtax\u00e9s. Ils permettent d’obtenir certaines informations sp\u00e9cifiques telles que la m\u00e9t\u00e9o, des jeux ou services pour adultes. Ces num\u00e9ros premium sont ceux commen\u00e7ant par 0900, 0901 ou 0906. Ces num\u00e9ros ne sont pas inclus dans votre abonnement ou votre pack pr\u00e9pay\u00e9. 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