{"id":13753,"date":"2022-12-02T10:15:06","date_gmt":"2022-12-02T10:15:06","guid":{"rendered":"https:\/\/muchomobile.ch\/faq\/faq\/je-suis-en-attente-de-portabilite-pourquoi-ne-puis-je-pas-utiliser-mon-abo\/"},"modified":"2023-03-29T08:46:14","modified_gmt":"2023-03-29T08:46:14","slug":"activer-abo-attente-portabilite","status":"publish","type":"ht_kb","link":"https:\/\/muchomobile.ch\/faq\/item\/activer-abo-attente-portabilite\/","title":{"rendered":"Je suis en attente de portabilit\u00e9, pourquoi ne puis-je pas utiliser mon abo ?"},"content":{"rendered":"<p>En cas de portabilit\u00e9, l&rsquo;abonnement d\u00e9marre au plus tard \u00e0 la date de portabilit\u00e9 souhait\u00e9e pour autant qu&rsquo;elle soit accept\u00e9e par votre op\u00e9rateur actuel en fonction de la dur\u00e9e de contrat qui vous lie \u00e0 lui. <\/p>\n<p>Dans le cas o\u00f9 vous souhaitez le faire d\u00e9marrer imm\u00e9diatement, sans attendre la date de portabilit\u00e9 de votre num\u00e9ro mobile, c&rsquo;est tout \u00e0 fait possible. Pour ce faire, demandez le d\u00e9marrage imm\u00e9diat de l&rsquo;abonnement via <a href= \"https:\/\/muchomobile.ch\/fr\/aide\/contact\">le formulaire de contact<\/a>. <\/p>\n<p> Tant que votre abonnement n&rsquo;a pas d\u00e9marr\u00e9, votre cockpit myMUCHO est inaccessible et votre num\u00e9ro MUCHO est inactif. La facturation d\u00e9marrera le jour de l&rsquo;activation de votre abonnement MUCHO.<\/p>\n<p>Dans les autres cas (rares) o\u00f9 un abonnement resterait en \u00e9chec successifs d&rsquo;acceptation de portabilit\u00e9 pendant plus de 30 jours, l&rsquo;abonnement d\u00e9marre avec le num\u00e9ro MUCHO livr\u00e9, au plus tard le 31 jours apr\u00e8s la conclusion de l&rsquo;abonnement. <\/p>\n<div class=\"id_content_key\">ID: FAQ_EXT-06_10152_1question<\/div>\n","protected":false},"excerpt":{"rendered":"<p>En cas de portabilit\u00e9, l&rsquo;abonnement d\u00e9marre au plus tard \u00e0 la date de portabilit\u00e9 souhait\u00e9e pour autant qu&rsquo;elle soit accept\u00e9e par votre op\u00e9rateur actuel en fonction de la dur\u00e9e de contrat qui vous lie \u00e0 lui. Dans le cas o\u00f9 vous souhaitez le faire d\u00e9marrer imm\u00e9diatement, sans attendre la date de portabilit\u00e9 de votre num\u00e9ro [&hellip;]<\/p>\n","protected":false},"author":1,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"ht-kb-category":[3542,3568],"ht-kb-tag":[1801,5256,5255,5257],"class_list":["post-13753","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-resiliation-et-suspension","ht_kb_category-resiliation-et-suspension-gerer-mon-compte-mobile","ht_kb_tag-demarrage-abo-avec-portabilite","ht_kb_tag-demarrage-abo-avec-transfert-de-numero","ht_kb_tag-mon-abo-ne-fonctionne-pas","ht_kb_tag-quand-demarre-mon-abo"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Je suis en attente de portabilit\u00e9, pourquoi ne puis-je pas utiliser mon abo ? - FAQ | Mucho Mobile<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/muchomobile.ch\/faq\/item\/activer-abo-attente-portabilite\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Je suis en attente de portabilit\u00e9, pourquoi ne puis-je pas utiliser mon abo ? - FAQ | Mucho Mobile\" \/>\n<meta property=\"og:description\" content=\"En cas de portabilit\u00e9, l&rsquo;abonnement d\u00e9marre au plus tard \u00e0 la date de portabilit\u00e9 souhait\u00e9e pour autant qu&rsquo;elle soit accept\u00e9e par votre op\u00e9rateur actuel en fonction de la dur\u00e9e de contrat qui vous lie \u00e0 lui. 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