{"id":13547,"date":"2022-12-05T10:17:24","date_gmt":"2022-12-05T10:17:24","guid":{"rendered":"https:\/\/muchomobile.ch\/faq\/faq\/my-sim-card-is-locked-where-can-i-find-my-puk-code-2\/"},"modified":"2023-03-29T09:19:51","modified_gmt":"2023-03-29T09:19:51","slug":"find-puk-code","status":"publish","type":"ht_kb","link":"https:\/\/muchomobile.ch\/faq\/item\/find-puk-code\/?lang=en","title":{"rendered":"My SIM card is locked, where can I find my PUK code?"},"content":{"rendered":"<p><strong>The PUK code is located on the back of the card that contained your MUCHO SIM card.<\/strong><\/p>\n<p>You just need to scratch the panel to make your PUK code appear.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/muchomobile.ch\/uploads\/components\/faqs\/puk_sim_card. png\" alt=\"PUK code of your SIM card\" width=\"60%\"><\/p>\n<p>If you can no longer find your SIM card, please contact our customer service.<\/p>\n<p>Your PUK code is only needed once, for your first connection to your myMUCHO cockpit.<\/p>\n<div class=\"id_content_key\">ID: FAQ_EXT-09_10106_1question<\/div>\n","protected":false},"excerpt":{"rendered":"<p>The PUK code is located on the back of the card that contained your MUCHO SIM card. You just need to scratch the panel to make your PUK code appear. If you can no longer find your SIM card, please contact our customer service. Your PUK code is only needed once, for your first connection [&hellip;]<\/p>\n","protected":false},"author":1,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"ht-kb-category":[3562,3458,3560,3456],"ht-kb-tag":[],"class_list":["post-13547","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-connexion-mymucho","ht_kb_category-mymucho-connection","ht_kb_category-probleme-de-carte-sim","ht_kb_category-sim-card-problem"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>My SIM card is locked, where can I find my PUK code? - FAQ | Mucho Mobile<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/muchomobile.ch\/faq\/item\/find-puk-code\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"My SIM card is locked, where can I find my PUK code? - FAQ | Mucho Mobile\" \/>\n<meta property=\"og:description\" content=\"The PUK code is located on the back of the card that contained your MUCHO SIM card. You just need to scratch the panel to make your PUK code appear. If you can no longer find your SIM card, please contact our customer service. 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