{"id":13085,"date":"2022-12-02T10:15:06","date_gmt":"2022-12-02T10:15:06","guid":{"rendered":"https:\/\/muchomobile.ch\/faq\/faq\/ma-connexion-internet-ne-fonctionne-pas-avec-un-android-comment-activer-les-services-mobiles-mucho\/"},"modified":"2023-03-29T08:46:03","modified_gmt":"2023-03-29T08:46:03","slug":"internet-ne-fonctionne-pas-android","status":"publish","type":"ht_kb","link":"https:\/\/muchomobile.ch\/faq\/item\/internet-ne-fonctionne-pas-android\/","title":{"rendered":"Ma connexion internet ne fonctionne pas avec un smartphone ANDROID: Comment activer les services mobiles MUCHO ?"},"content":{"rendered":"<p>Certains t\u00e9l\u00e9phones r\u00e9cents n\u00e9cessitent une connexion Internet correctement configur\u00e9e pour pouvoir connecter le smartphone au r\u00e9seau MUCHO.<\/p>\n<p>Pour cela, il est n\u00e9cessaire de configurer correctement votre APN. Sans cela, il se peut que le t\u00e9l\u00e9phone ne se connecte pas au r\u00e9seau mobile ou que les appels entrants ne fonctionnent pas.<\/p>\n<h2>Vous trouverez ici comment connecter votre smartphone au r\u00e9seau apr\u00e8s avoir ins\u00e9r\u00e9 votre Sim dans votre smartphone. <\/h2>\n<div>\n<ol>\n<li>Dans les param\u00e8tres de ton t\u00e9l\u00e9phone, va dans le menu Connexions<\/li>\n<li>S\u00e9lectionne R\u00e9seaux mobiles puis trouve le menu Nom du point d&rsquo;acc\u00e8s (APN)<\/li>\n<li>S\u00e9lectionne MUCHO pour le nom et INTERNET pour l&rsquo;APN<\/li>\n<li>Enregistre et red\u00e9marre ton t\u00e9l\u00e9phone. <\/li>\n<\/ol>\n<\/div>\n<p> Pour configurer l&rsquo;APN d&rsquo;un Fairphone, suivez <a href=\"https:\/\/www.apnarena.com\/en\/ch\/mucho-mobile\/#apn-settings-for-android\">la configuration sp\u00e9cifique indiqu\u00e9e ici<\/a>.<\/p>\n<h2>Pour vous accompagner pas \u00e0 pas dans la configuration de l&rsquo;Internet de votre t\u00e9l\u00e9phone. Consultez nos vid\u00e9os tutorielles \u00ab\u00a0Comment configurer l&rsquo;Internet MUCHO\u00a0\u00bb.<\/h2>\n<p><iframe loading=\"lazy\" width=\"560\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/8RJJOkPrEw0\" title=\"YouTube video player\"><\/iframe><\/p>\n<p>Pour plus d&rsquo;informations et pour comprendre comment configurer votre t\u00e9l\u00e9phone ANDROID (Huawei, Sony, Wiko, Xiaomi, Acer, etc.), retrouvez <a href=\"https:\/\/www.helpforsmartphone.com\/public\/fr\/devices\/\">tous les conseils pour smartphones et tablettes<\/a>.<\/p>\n<div class=\"id_content_key\">ID: FAQ_EXT-07_10139_1question<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Certains t\u00e9l\u00e9phones r\u00e9cents n\u00e9cessitent une connexion Internet correctement configur\u00e9e pour pouvoir connecter le smartphone au r\u00e9seau MUCHO. Pour cela, il est n\u00e9cessaire de configurer correctement votre APN. Sans cela, il se peut que le t\u00e9l\u00e9phone ne se connecte pas au r\u00e9seau mobile ou que les appels entrants ne fonctionnent pas. Vous trouverez ici comment connecter [&hellip;]<\/p>\n","protected":false},"author":1,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"ht-kb-category":[3565,4563,3551],"ht-kb-tag":[4586,4587,4585,4588,4584,4589,4590,4591,4594,4592,4593,4582,4583,4595,4596,4597,4598,4599,4601,4573,4600,4602,2088,5217,4603,4571,4564,4604,5218,4575,5219,4605,4606,4608,4607,4609,5220,4610,4611,4612,4614,4613,4572,4580,4579,4574,4581,2087,2089,4615,2086,4616,4617,4618,4619,4620,4621,4622,4623,4624,4625],"class_list":["post-13085","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-probleme-de-reseau","ht_kb_category-activer-mes-services-mucho","ht_kb_category-activation-carte-sim","ht_kb_tag-acer-4","ht_kb_tag-alcatel-4","ht_kb_tag-amgoo-4","ht_kb_tag-amplicomms-4","ht_kb_tag-android-3","ht_kb_tag-asus-4","ht_kb_tag-avvio-4","ht_kb_tag-azumi-4","ht_kb_tag-blackberry-4","ht_kb_tag-blu-4","ht_kb_tag-bq-4","ht_kb_tag-carte-sim-non-deteectee","ht_kb_tag-carte-sim-pas-detectee-ma-carte-sim-nest-pas-acrive","ht_kb_tag-caterpillar-4","ht_kb_tag-doro-4","ht_kb_tag-fairphone-4","ht_kb_tag-fero-4","ht_kb_tag-google-4","ht_kb_tag-honor-4","ht_kb_tag-hotspot-ne-fonctionne-pas","ht_kb_tag-htc-4","ht_kb_tag-huawei-4","ht_kb_tag-impossible-dappeler-et-denvoyer-des-sms","ht_kb_tag-impossible-de-recevoir-des-appels-sans-configurer-lapn","ht_kb_tag-infinix-4","ht_kb_tag-internet-ne-fonctionne-pas","ht_kb_tag-internet-ne-marche-pas","ht_kb_tag-itel-4","ht_kb_tag-jai-achete-une-sim-mais-elle-ne-fonctionne-pas","ht_kb_tag-je-nai-pas-internet","ht_kb_tag-je-re-recois-pas-de-sms-ni-dappels","ht_kb_tag-karbonn-4","ht_kb_tag-kazam-4","ht_kb_tag-lenovo-4","ht_kb_tag-lg-4","ht_kb_tag-m-t-t-4","ht_kb_tag-ma-carte-sim-ne-fonctionne-pas","ht_kb_tag-microsoft-4","ht_kb_tag-motorola-4","ht_kb_tag-nokia-4","ht_kb_tag-oneplus-4","ht_kb_tag-oppo-4","ht_kb_tag-pas-dinternet","ht_kb_tag-pas-de-4g","ht_kb_tag-pas-de-connexion-4g","ht_kb_tag-pas-de-hotspot","ht_kb_tag-pas-internet","ht_kb_tag-probleme-avec-les-appels-et-sms-sur-ma-sim","ht_kb_tag-probleme-sim","ht_kb_tag-realme-4","ht_kb_tag-sim-ne-fonctionne-pas","ht_kb_tag-sky-4","ht_kb_tag-sony-4","ht_kb_tag-tcl-4","ht_kb_tag-tecno-4","ht_kb_tag-thomson-4","ht_kb_tag-vivo-4","ht_kb_tag-wiko-4","ht_kb_tag-xiaomi-4","ht_kb_tag-yota-4","ht_kb_tag-zte-4"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Ma connexion internet ne fonctionne pas avec un smartphone ANDROID: Comment activer les services mobiles MUCHO ? - FAQ | Mucho Mobile<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/muchomobile.ch\/faq\/item\/internet-ne-fonctionne-pas-android\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ma connexion internet ne fonctionne pas avec un smartphone ANDROID: Comment activer les services mobiles MUCHO ? - FAQ | Mucho Mobile\" \/>\n<meta property=\"og:description\" content=\"Certains t\u00e9l\u00e9phones r\u00e9cents n\u00e9cessitent une connexion Internet correctement configur\u00e9e pour pouvoir connecter le smartphone au r\u00e9seau MUCHO. Pour cela, il est n\u00e9cessaire de configurer correctement votre APN. Sans cela, il se peut que le t\u00e9l\u00e9phone ne se connecte pas au r\u00e9seau mobile ou que les appels entrants ne fonctionnent pas. 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