{"id":13073,"date":"2022-12-05T08:06:52","date_gmt":"2022-12-05T08:06:52","guid":{"rendered":"https:\/\/muchomobile.ch\/faq\/faq\/my-internet-connection-does-not-work-with-an-iphone-how-to-activate-mucho-mobile-services\/"},"modified":"2023-03-29T09:20:06","modified_gmt":"2023-03-29T09:20:06","slug":"internet-not-working-iphone","status":"publish","type":"ht_kb","link":"https:\/\/muchomobile.ch\/faq\/item\/internet-not-working-iphone\/?lang=en","title":{"rendered":"My Internet connection does not work with an iPhone: How to activate MUCHO mobile services?"},"content":{"rendered":"

Some newer phones require a properly configured internet connection in order to connect the smartphone to the MUCHO network.<\/p>\n

To do this, it is necessary to properly configure your APN. Without this, the phone may not connect to the internet or the hotspot may not work.<\/p>\n

Here’s how to connect your smartphone to the network once your Sim is inserted into your smartphone.<\/h2>\n
\n
    \n
  1. In your phone’s settings, select the Cellular Data<\/strong> menu. <\/li>\n
  2. Find the Cellular Data Network<\/strong> menu.<\/li>\n
  3. Select the Access Point Name field and enter the word \u00ab\u00a0internet\u00a0\u00bb.<\/li>\n
  4. Do not fill in anything in the \u00ab\u00a0Username\u00a0\u00bb and \u00ab\u00a0Password\u00a0\u00bb tabs.<\/li>\n
  5. Then find the LTE Configuration<\/strong> menu. <\/li>\n
  6. Select the Access Point Name field and enter the word \u00ab\u00a0internet\u00a0\u00bb.<\/li>\n
  7. Do not fill in the \u00ab\u00a0User Name\u00a0\u00bb and \u00ab\u00a0Password\u00a0\u00bb tabs.<\/li>\n
  8. Then find the Connection Sharing<\/strong> menu.<\/li>\n
  9. Select the Access Point Name field and enter the word \u00ab\u00a0internet\u00a0\u00bb. <\/li>\n
  10. Do not fill in anything in the \u00ab\u00a0Username\u00a0\u00bb and \u00ab\u00a0Password\u00a0\u00bb tabs.<\/li>\n
  11. Click back to save.<\/li>\n
  12. Turn off your phone and restart it.<\/li>\n<\/ol>\n<\/div>\n

    To walk you through step by step how to set up your phone’s internet. Discover our tutorial videos \u00ab\u00a0How to configure the MUCHO Internet?\u00a0\u00bb<\/h2>\n