{"id":10996,"date":"2022-12-02T14:23:22","date_gmt":"2022-12-02T14:23:22","guid":{"rendered":"https:\/\/muchomobile.ch\/faq?ht_kb=o-que-fazer-se-o-meu-cartao-sim-mucho-nao-funcionar-nao-tenho-rede-e-recebo-uma-mensagem-a-informar-me-que-o-operador-nao-e-suportado-pelo-telefone"},"modified":"2023-05-01T10:46:37","modified_gmt":"2023-05-01T10:46:37","slug":"sim-nao-funciona-samsung","status":"publish","type":"ht_kb","link":"https:\/\/muchomobile.ch\/faq\/item\/sim-nao-funciona-samsung\/?lang=pt-pt","title":{"rendered":"O meu SIM n\u00e3o funciona com um Samsung: como activar os servi\u00e7os m\u00f3veis MUCHO?"},"content":{"rendered":"<p>alguns telefones mais recentes requerem uma liga\u00e7\u00e3o \u00e0 Internet devidamente configurada de modo a ligar o smartphone \u00e0 rede MUCHO.<\/p>\n<p>Para o fazer, \u00e9 necess\u00e1rio configurar correctamente a sua APN. Sem isto, o telefone pode n\u00e3o se ligar \u00e0 rede m\u00f3vel ou as chamadas recebidas podem n\u00e3o funcionar.<\/p>\n<h2>Aqui est\u00e1 como ligar o seu smartphone \u00e0 rede uma vez que o seu Sim seja inserido no seu smartphone. <\/h2>\n<div>\n<ol>\n<li>Seleccionar nos SETTINGS do seu telefone, menu CONEX\u00d5ES<\/li>\n<li>Seleccionar Redes M\u00f3veis, Encontrar Nome do Ponto de Acesso (APN)<\/li>\n<li>Seleccionar \u00ab\u00a0ADD\u00a0\u00bb<\/li>\n<li>Seleccionar o campo NOME e introduzir a palavra MUCHO. Seleccionar o campo APN e introduzir INTERNET<\/li>\n<li>Seleccionar o bot\u00e3o Menu (os 3 pontos no canto superior direito). Seleccione Save<\/li>\n<li> Desligar e reiniciar o seu telefone.<\/li>\n<\/ol>\n<\/div>\n<h2>Para o levar passo a passo atrav\u00e9s da configura\u00e7\u00e3o da Internet do seu telefone. Veja os nossos v\u00eddeos tutoriais \u00ab\u00a0Como configurar a Internet MUCHO?\u00a0\u00bb<\/h2>\n<p><iframe width=\"560\" height=\"315\"src=\"https:\/\/www.youtube.com\/embed\/LJL7VLxrDuE\" title=\"YouTube video player\"><\/iframe><\/p>\n<p>Para mais informa\u00e7\u00f5es e para compreender como configurar o seu telefone ANDROID descubra <a href=\"https:\/\/www.helpforsmartphone.com\/public\/en\/devices\/\"> todas as dicas para smartphones e tablets<\/a>.<\/p>\n<div class=\"id_content_key\">ID: FAQ_EXT-05_10045_1question<\/div>\n","protected":false},"excerpt":{"rendered":"<p>alguns telefones mais recentes requerem uma liga\u00e7\u00e3o \u00e0 Internet devidamente configurada de modo a ligar o smartphone \u00e0 rede MUCHO. Para o fazer, \u00e9 necess\u00e1rio configurar correctamente a sua APN. Sem isto, o telefone pode n\u00e3o se ligar \u00e0 rede m\u00f3vel ou as chamadas recebidas podem n\u00e3o funcionar. Aqui est\u00e1 como ligar o seu smartphone [&hellip;]<\/p>\n","protected":false},"author":1,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"ht-kb-category":[3395,5324,3382],"ht-kb-tag":[3347,4787,4785,4289,1222,4786,4788,3343,4278,4279,4789,4276,3344,1221,3345,3342,3341,3346,1220,1223],"class_list":["post-10996","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-problema-de-rede","ht_kb_category-activacao-dos-meus-servicos-introducao-ao-mucho-pt-pt","ht_kb_category-activacao-do-cartao-sim","ht_kb_tag-cartao-sim-nao-funciona","ht_kb_tag-comprei-um-sim-mas-nao-funciona","ht_kb_tag-configurar-servicos-mucho","ht_kb_tag-internet-nao-funciona","ht_kb_tag-nao-posso-ligar-e-enviar-sms","ht_kb_tag-nao-posso-receber-chamadas-sem-configurar-o-apn","ht_kb_tag-nao-recebo-sms-ou-chamadas","ht_kb_tag-novo-samsung-2022","ht_kb_tag-o-meu-cartao-sim-nao-e-detectado","ht_kb_tag-o-meu-cartao-sim-nao-esta-activo","ht_kb_tag-o-meu-cartao-sim-nao-funciona","ht_kb_tag-o-que-fazer-se-o-meu-cartao-sim-mucho-nao-funciona","ht_kb_tag-operador-nao-compativel-ao-telefone","ht_kb_tag-problema-com-chamadas-e-sms-no-meu-sim","ht_kb_tag-problema-de-ligacao-a-internet","ht_kb_tag-sem-chamadas-recebidas","ht_kb_tag-sem-rede","ht_kb_tag-sem-sms-recebido","ht_kb_tag-sim-nao-funciona","ht_kb_tag-sim-problema"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>O meu SIM n\u00e3o funciona com um Samsung: como activar os servi\u00e7os m\u00f3veis MUCHO? - FAQ | Mucho Mobile<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/muchomobile.ch\/faq\/item\/sim-nao-funciona-samsung\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"O meu SIM n\u00e3o funciona com um Samsung: como activar os servi\u00e7os m\u00f3veis MUCHO? - FAQ | Mucho Mobile\" \/>\n<meta property=\"og:description\" content=\"alguns telefones mais recentes requerem uma liga\u00e7\u00e3o \u00e0 Internet devidamente configurada de modo a ligar o smartphone \u00e0 rede MUCHO. 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