{"id":10807,"date":"2022-12-02T11:08:00","date_gmt":"2022-12-02T11:08:00","guid":{"rendered":"https:\/\/muchomobile.ch\/faq?ht_kb=i-cant-get-to-the-end-of-the-order-process-for-my-subscription-what-can-i-do"},"modified":"2023-03-29T09:19:05","modified_gmt":"2023-03-29T09:19:05","slug":"problem-buying-abo-online","status":"publish","type":"ht_kb","link":"https:\/\/muchomobile.ch\/faq\/item\/problem-buying-abo-online\/?lang=en","title":{"rendered":"I can&rsquo;t get to the end of the order process for my subscription, what can I do?"},"content":{"rendered":"<p>Some web browsers do not correctly take into account postal address formats or birth dates depending on the version you are using. <\/p>\n<p>We therefore invite you to try another internet browser, in particular Chrome. <\/p>\n<p>If the problem persists, we invite you to contact our customer service by filling out <a href=\"https:\/\/muchomobile.ch\/en\/help\">this contact form<\/a> or directly by phone at 0800 077 800 from Switzerland or +41 22 307 76 54 from outside Switzerland. <\/p>\n<div class=\"id_content_key\">ID: FAQ_EXT-02_10050_1question<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Some web browsers do not correctly take into account postal address formats or birth dates depending on the version you are using. We therefore invite you to try another internet browser, in particular Chrome. If the problem persists, we invite you to contact our customer service by filling out this contact form or directly by [&hellip;]<\/p>\n","protected":false},"author":1,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"ht-kb-category":[3538,3436],"ht-kb-tag":[],"class_list":["post-10807","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-commander-un-abonnement-mobile","ht_kb_category-order-a-mobile-subscription"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>I can&#039;t get to the end of the order process for my subscription, what can I do? - FAQ | Mucho Mobile<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/muchomobile.ch\/faq\/item\/problem-buying-abo-online\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"I can&#039;t get to the end of the order process for my subscription, what can I do? - FAQ | Mucho Mobile\" \/>\n<meta property=\"og:description\" content=\"Some web browsers do not correctly take into account postal address formats or birth dates depending on the version you are using. 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