{"id":10793,"date":"2022-12-02T11:07:36","date_gmt":"2022-12-02T11:07:36","guid":{"rendered":"https:\/\/muchomobile.ch\/faq?ht_kb=why-am-i-still-not-receiving-any-sms-or-incoming-calls-even-though-my-number-was-ported-this-morning"},"modified":"2023-03-29T09:18:48","modified_gmt":"2023-03-29T09:18:48","slug":"portability-no-incoming-calls-or-sms","status":"publish","type":"ht_kb","link":"https:\/\/muchomobile.ch\/faq\/item\/portability-no-incoming-calls-or-sms\/?lang=en","title":{"rendered":"Why am I still not receiving any SMS or incoming calls, even though my number was ported this morning?"},"content":{"rendered":"<p>The operator you left is gradually migrating all mobile services to MUCHO. It is possible that on the day of portability, services are not yet fully migrated to MUCHO, on the morning of the portability day. Generally speaking, all mobile services must be migrated by 2:00 pm.<\/p>\n<p>If one of the mobile services should not be established by early afternoon, we invite you to contact our customer service by filling out <a href=\"https:\/\/muchomobile.ch\/en\/help\/contact\">this contact form<\/a> or directly by phone at 0800 077 800 from Switzerland or +41 22 307 76 54 from outside Switzerland.<\/p>\n<div class=\"id_content_key\">ID: FAQ_EXT-06_10036_1question<\/div>\n","protected":false},"excerpt":{"rendered":"<p>The operator you left is gradually migrating all mobile services to MUCHO. It is possible that on the day of portability, services are not yet fully migrated to MUCHO, on the morning of the portability day. Generally speaking, all mobile services must be migrated by 2:00 pm. If one of the mobile services should not [&hellip;]<\/p>\n","protected":false},"author":1,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"ht-kb-category":[3461,3551,3448],"ht-kb-tag":[],"class_list":["post-10793","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-network-problem","ht_kb_category-activation-carte-sim","ht_kb_category-sim-card-activation"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Why am I still not receiving any SMS or incoming calls, even though my number was ported this morning? - FAQ | Mucho Mobile<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/muchomobile.ch\/faq\/item\/portability-no-incoming-calls-or-sms\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Why am I still not receiving any SMS or incoming calls, even though my number was ported this morning? - FAQ | Mucho Mobile\" \/>\n<meta property=\"og:description\" content=\"The operator you left is gradually migrating all mobile services to MUCHO. 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