{"id":10313,"date":"2022-12-02T10:13:29","date_gmt":"2022-12-02T10:13:29","guid":{"rendered":"https:\/\/muchomobile.ch\/faq?ht_kb=que-faire-si-ma-carte-sim-mucho-ne-fonctionne-pas-je-nai-pas-de-reseau-et-je-recois-un-message-minformant-que-loperateur-nest-pas-supporte-par-le-telephone-2"},"modified":"2023-03-29T08:44:52","modified_gmt":"2023-03-29T08:44:52","slug":"sim-fonctionne-pas-samsung","status":"publish","type":"ht_kb","link":"https:\/\/muchomobile.ch\/faq\/item\/sim-fonctionne-pas-samsung\/","title":{"rendered":"Ma SIM ne fonctionne pas avec un Samsung : comment activer les services mobiles MUCHO ?"},"content":{"rendered":"<p>Certains t\u00e9l\u00e9phones r\u00e9cents exigent une connexion internet correctement configur\u00e9e afin de connecter le smartphone au r\u00e9seau MUCHO.<\/p>\n<p>Pour se faire, il est n\u00e9cessaire de correctement configurer votre APN. Sans cela, il se peut que le t\u00e9l\u00e9phone ne connecte pas au r\u00e9seau mobile ou que les appels entrants ne fonctionnent pas.<\/p>\n<h2>Voici comment connecter votre smartphone au r\u00e9seau une fois votre Sim ins\u00e9r\u00e9e dans votre smartphone.<\/h2>\n<div>\n<ol>\n<li>S\u00e9lectionnez dans les PARAMETRES de votre t\u00e9l\u00e9phone, le menu CONNEXIONS<\/li>\n<li>S\u00e9lectionnez R\u00e9seaux mobiles, Trouver le menu Nom des points d\u2019acc\u00e8s (APN)<\/li>\n<li>S\u00e9lectionnez \u201cAJOUTER\u201d<\/li>\n<li>S\u00e9lectionnez le champ NOM et saisissez le mot MUCHO. S\u00e9lectionnez le champ APN et saisissez INTERNET<\/li>\n<li>S\u00e9lectionnez le bouton Menu (les 3 points en haut \u00e0 droite). S\u00e9lectionnez Enregistrer<\/li>\n<li>Eteignez et red\u00e9marrez votre t\u00e9l\u00e9phone.<\/li>\n<\/ol>\n<\/div>\n<h2>Pour vous accompagner pas \u00e0 pas pour la configuration de l&rsquo;internet de votre t\u00e9l\u00e9phone. D\u00e9couvrez nos vid\u00e9os tutoriels \u00ab\u00a0Comment configurer l&rsquo;Internet MUCHO ?\u00a0\u00bb<\/h2>\n<p><iframe width=\"560\" height=\"315\"src=\"https:\/\/www.youtube.com\/embed\/8RJJOkPrEw0\" title=\"YouTube video player\"><\/iframe><\/p>\n<p>Pour plus d&rsquo;informations et comprendre comment configurer votre t\u00e9l\u00e9phone ANDROID d\u00e9couvrez <a href=\"https:\/\/www.helpforsmartphone.com\/public\/fr\/devices\/\">tous les conseils pour smartphone et tablettes<\/a>.<\/p>\n<div class=\"id_content_key\">ID: FAQ_EXT-05_10045_1question<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Certains t\u00e9l\u00e9phones r\u00e9cents exigent une connexion internet correctement configur\u00e9e afin de connecter le smartphone au r\u00e9seau MUCHO. Pour se faire, il est n\u00e9cessaire de correctement configurer votre APN. Sans cela, il se peut que le t\u00e9l\u00e9phone ne connecte pas au r\u00e9seau mobile ou que les appels entrants ne fonctionnent pas. Voici comment connecter votre smartphone [&hellip;]<\/p>\n","protected":false},"author":1,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"ht-kb-category":[3565,4563,3551],"ht-kb-tag":[2582,4260,2088,5217,4564,5218,5219,4262,4261,5220,2578,2579,2577,2576,2581,2087,2580,2089,4259,2086],"class_list":["post-10313","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-probleme-de-reseau","ht_kb_category-activer-mes-services-mucho","ht_kb_category-activation-carte-sim","ht_kb_tag-carte-sim-ne-fonctionne-pas","ht_kb_tag-configurer-services-mucho","ht_kb_tag-impossible-dappeler-et-denvoyer-des-sms","ht_kb_tag-impossible-de-recevoir-des-appels-sans-configurer-lapn","ht_kb_tag-internet-ne-marche-pas","ht_kb_tag-jai-achete-une-sim-mais-elle-ne-fonctionne-pas","ht_kb_tag-je-re-recois-pas-de-sms-ni-dappels","ht_kb_tag-ma-carte-sim-nest-pas-active","ht_kb_tag-ma-carte-sim-nest-pas-detectee","ht_kb_tag-ma-carte-sim-ne-fonctionne-pas","ht_kb_tag-nouveau-samsung-2022","ht_kb_tag-operateur-pas-compatible-sur-telephone","ht_kb_tag-pas-dappels-entrants","ht_kb_tag-pas-de-reseau","ht_kb_tag-pas-de-sms-entrants","ht_kb_tag-probleme-avec-les-appels-et-sms-sur-ma-sim","ht_kb_tag-probleme-connexion-internet","ht_kb_tag-probleme-sim","ht_kb_tag-que-faire-si-ma-carte-sim-mucho-ne-fonctionne-pas","ht_kb_tag-sim-ne-fonctionne-pas"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Ma SIM ne fonctionne pas avec un Samsung : comment activer les services mobiles MUCHO ? - FAQ | Mucho Mobile<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/muchomobile.ch\/faq\/item\/sim-fonctionne-pas-samsung\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ma SIM ne fonctionne pas avec un Samsung : comment activer les services mobiles MUCHO ? - FAQ | Mucho Mobile\" \/>\n<meta property=\"og:description\" content=\"Certains t\u00e9l\u00e9phones r\u00e9cents exigent une connexion internet correctement configur\u00e9e afin de connecter le smartphone au r\u00e9seau MUCHO. 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