{"id":10304,"date":"2022-12-02T10:12:55","date_gmt":"2022-12-02T10:12:55","guid":{"rendered":"https:\/\/muchomobile.ch\/faq?ht_kb=pourquoi-je-ne-recois-pas-encore-de-sms-ou-dappels-entrants-alors-que-mon-numero-a-ete-porte-ce-matin-2"},"modified":"2023-03-29T08:44:37","modified_gmt":"2023-03-29T08:44:37","slug":"portabilite-aucun-appel-ou-sms-entrant","status":"publish","type":"ht_kb","link":"https:\/\/muchomobile.ch\/faq\/item\/portabilite-aucun-appel-ou-sms-entrant\/","title":{"rendered":"Pourquoi je ne re\u00e7ois pas encore de SMS ou d&rsquo;appels entrants, alors que mon num\u00e9ro a \u00e9t\u00e9 port\u00e9 ce matin ?"},"content":{"rendered":"<p>L&rsquo;op\u00e9rateur que vous avez quitt\u00e9 migre progressivement tous les services mobiles vers MUCHO. Il est possible que le jour de la portabilit\u00e9, des services ne soient pas encore totalement migr\u00e9s vers MUCHO, le matin m\u00eame du jour de portabilit\u00e9. D&rsquo;une mani\u00e8re g\u00e9n\u00e9rale, l&rsquo;int\u00e9gralit\u00e9 des services mobiles doivent \u00eatre migr\u00e9s avant 14h00.<\/p>\n<p>Si un des services mobiles ne devait pas \u00eatre \u00e9tabli d\u00e8s le d\u00e9but de l&rsquo;apr\u00e8s-midi, nous vous invitons \u00e0 contacter notre service client en remplissant <a href=\"https:\/\/muchomobile.ch\/fr\/aide\/contact\">ce formulaire contact<\/a> ou directement par t\u00e9l\u00e9phone au 0800 077 800 depuis la Suisse ou +41 22 307 76 54 depuis l&rsquo;ext\u00e9rieur de la Suisse.<\/p>\n<div class=\"id_content_key\">ID: FAQ_EXT-06_10036_1question<\/div>\n","protected":false},"excerpt":{"rendered":"<p>L&rsquo;op\u00e9rateur que vous avez quitt\u00e9 migre progressivement tous les services mobiles vers MUCHO. Il est possible que le jour de la portabilit\u00e9, des services ne soient pas encore totalement migr\u00e9s vers MUCHO, le matin m\u00eame du jour de portabilit\u00e9. D&rsquo;une mani\u00e8re g\u00e9n\u00e9rale, l&rsquo;int\u00e9gralit\u00e9 des services mobiles doivent \u00eatre migr\u00e9s avant 14h00. Si un des services [&hellip;]<\/p>\n","protected":false},"author":1,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"ht-kb-category":[3565,3551],"ht-kb-tag":[1873,1874,1872,1877,1875,1876],"class_list":["post-10304","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-probleme-de-reseau","ht_kb_category-activation-carte-sim","ht_kb_tag-numero-porte-le-matin","ht_kb_tag-pas-de-services-mobiles-matinee","ht_kb_tag-port-in-jour-service-manquant","ht_kb_tag-port-in-sync-problem-4","ht_kb_tag-probleme-portabilite","ht_kb_tag-probleme-transfert"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Pourquoi je ne re\u00e7ois pas encore de SMS ou d&#039;appels entrants, alors que mon num\u00e9ro a \u00e9t\u00e9 port\u00e9 ce matin ? - FAQ | Mucho Mobile<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/muchomobile.ch\/faq\/item\/portabilite-aucun-appel-ou-sms-entrant\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pourquoi je ne re\u00e7ois pas encore de SMS ou d&#039;appels entrants, alors que mon num\u00e9ro a \u00e9t\u00e9 port\u00e9 ce matin ? - FAQ | Mucho Mobile\" \/>\n<meta property=\"og:description\" content=\"L&rsquo;op\u00e9rateur que vous avez quitt\u00e9 migre progressivement tous les services mobiles vers MUCHO. 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