{"id":10298,"date":"2022-12-02T10:12:55","date_gmt":"2022-12-02T10:12:55","guid":{"rendered":"https:\/\/muchomobile.ch\/faq?ht_kb=quest-ce-quune-utilisation-normale-conforme-aux-conditions-dutilisation-du-service-mobile-mucho-2"},"modified":"2023-03-29T08:44:33","modified_gmt":"2023-03-29T08:44:33","slug":"conditions-et-limitations-offre","status":"publish","type":"ht_kb","link":"https:\/\/muchomobile.ch\/faq\/item\/conditions-et-limitations-offre\/","title":{"rendered":"Qu&rsquo;est-ce qu&rsquo;une utilisation normale, conforme aux conditions d&rsquo;utilisation du service mobile MUCHO ?"},"content":{"rendered":"<p>MUCHO s&rsquo;est donn\u00e9 pour mission de garantir un service de haute qualit\u00e9 \u00e0 tous ses utilisateurs. <\/p>\n<p>Un client qui utilise le service MUCHO de mani\u00e8re normale, avec son smartphone, \u00e0 des fins priv\u00e9es et mobiles, ne subira pas de r\u00e9duction de vitesse ni m\u00eame d&rsquo;interruption de service. <\/p>\n<h2>Qu&rsquo;est-ce qu&rsquo;une utilisation non priv\u00e9e ? <\/h2>\n<div>\n<ul>\n<li>Par exemple, utiliser le service MUCHO pour des appels en masse (t\u00e9l\u00e9marketing). <\/li>\n<li>Installer un hotspot permanent, du partage de connexion permanent ou cr\u00e9er un acc\u00e8s Wi-Fi pour son commerce, son appartement ou son immeuble par exemple. <\/li>\n<li>Ins\u00e9rer votre SIM dans une passerelle SMS pour revendre des SMS et des minutes \u00e0 des tiers. <\/li>\n<\/ul>\n<\/div>\n<h2>Qu&rsquo;est-ce qu&rsquo;une utilisation anormale ? <\/h2>\n<div>\n<ul>\n<li>Une utilisation si intense qu&rsquo;elle consomme \u00e0 elle seule plus que la consommation moyenne de 90% des clients de la communaut\u00e9 MUCHO. <\/li>\n<\/ul>\n<\/div>\n<h2>Qu&rsquo;est-ce qu&rsquo;une utilisation non mobile ? <\/h2>\n<div>\n<ul>\n<li>Ins\u00e9rer la SIM MUCHO dans un routeur pour cr\u00e9er un acc\u00e8s fixe \u00e0 Internet. (par exemple)<\/li>\n<li>Partager en permanence l&rsquo;acc\u00e8s \u00e0 Internet pour toute sa communaut\u00e9 d&rsquo;habitation ou tout son immeuble. <\/li>\n<\/ul>\n<\/div>\n<p>Un client qui utilise le service MUCHO \u00e0 des fins non priv\u00e9es, pour une utilisation anormale ou pour une utilisation fixe, est en infraction avec les Conditions G\u00e9n\u00e9rales d&rsquo;Utilisation et peut subir des d\u00e9bits r\u00e9duits, des suppressions de prix promotionnels acquis lors de l&rsquo;achat de l&rsquo;Abonnement voir une r\u00e9siliation de contrat. Plus d&rsquo;infos : <a href= \" https:\/\/muchomobile.ch\/fr\/termes-conditions\">conditions g\u00e9n\u00e9rales de vente <\/a>en vigeur.<\/p>\n<div class=\"id_content_key\">ID: FAQ_EXT-09_10028_1question<\/div>\n","protected":false},"excerpt":{"rendered":"<p>MUCHO s&rsquo;est donn\u00e9 pour mission de garantir un service de haute qualit\u00e9 \u00e0 tous ses utilisateurs. Un client qui utilise le service MUCHO de mani\u00e8re normale, avec son smartphone, \u00e0 des fins priv\u00e9es et mobiles, ne subira pas de r\u00e9duction de vitesse ni m\u00eame d&rsquo;interruption de service. Qu&rsquo;est-ce qu&rsquo;une utilisation non priv\u00e9e ? Par exemple, [&hellip;]<\/p>\n","protected":false},"author":1,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"ht-kb-category":[3544,3555],"ht-kb-tag":[1840,1839,1847,1844,1846,1845,1843,1842,1841],"class_list":["post-10298","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-conditions","ht_kb_category-conditions-packs-prepayes","ht_kb_tag-conditions-dutilisation","ht_kb_tag-expliquer-politique-dutilisation","ht_kb_tag-fair-use-2","ht_kb_tag-fair-use-policy-2","ht_kb_tag-illimite-definition","ht_kb_tag-illimite-jusqua-combien","ht_kb_tag-limites-internet","ht_kb_tag-utilisation-conforme","ht_kb_tag-utilisation-normale"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Qu&#039;est-ce qu&#039;une utilisation normale, conforme aux conditions d&#039;utilisation du service mobile MUCHO ? - FAQ | Mucho Mobile<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/muchomobile.ch\/faq\/item\/conditions-et-limitations-offre\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Qu&#039;est-ce qu&#039;une utilisation normale, conforme aux conditions d&#039;utilisation du service mobile MUCHO ? - FAQ | Mucho Mobile\" \/>\n<meta property=\"og:description\" content=\"MUCHO s&rsquo;est donn\u00e9 pour mission de garantir un service de haute qualit\u00e9 \u00e0 tous ses utilisateurs. 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