{"id":10279,"date":"2022-12-02T10:12:22","date_gmt":"2022-12-02T10:12:22","guid":{"rendered":"https:\/\/muchomobile.ch\/faq?ht_kb=puis-je-resilier-mon-abonnement-et-annuler-la-demande-de-portabilite-en-cours-2"},"modified":"2023-03-29T08:44:11","modified_gmt":"2023-03-29T08:44:11","slug":"resilier-abo-annuler-portabilite","status":"publish","type":"ht_kb","link":"https:\/\/muchomobile.ch\/faq\/item\/resilier-abo-annuler-portabilite\/","title":{"rendered":"Puis-je r\u00e9silier mon abonnement et annuler la demande de portabilit\u00e9 en cours ?"},"content":{"rendered":"<p>Le contrat d&rsquo;abonnement peut \u00eatre r\u00e9sili\u00e9 avec un d\u00e9lai de r\u00e9siliation de 60 jours pour la fin d&rsquo;un mois. La r\u00e9siliation entra\u00eene la suppression de la demande de portabilit\u00e9 en cours. <\/p>\n<p>Tous les usages hors abonnements ayant \u00e9t\u00e9 g\u00e9n\u00e9r\u00e9s entre la derni\u00e8re facture r\u00e9gl\u00e9e et la date de de fin de contrat seront \u00e9galement factur\u00e9s mensuellement jusqu&rsquo;\u00e0 la date de r\u00e9siliation du contrat.<\/p>\n<p>Les abonnements doivent \u00eatre r\u00e9sili\u00e9s par t\u00e9l\u00e9phone (0800 077 800). Tous les d\u00e9tails sont disponibles dans <a href=\"https:\/\/muchomobile.ch\/fr\/termes-conditions\"> nos conditions g\u00e9n\u00e9rales de vente<\/a> en vigueur.<\/p>\n<p>Les r\u00e9siliations par courrier ou par email ne sont pas valables.<\/p>\n<div class=\"id_content_key\">ID: FAQ_EXT-03_10009_1question<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Le contrat d&rsquo;abonnement peut \u00eatre r\u00e9sili\u00e9 avec un d\u00e9lai de r\u00e9siliation de 60 jours pour la fin d&rsquo;un mois. La r\u00e9siliation entra\u00eene la suppression de la demande de portabilit\u00e9 en cours. Tous les usages hors abonnements ayant \u00e9t\u00e9 g\u00e9n\u00e9r\u00e9s entre la derni\u00e8re facture r\u00e9gl\u00e9e et la date de de fin de contrat seront \u00e9galement factur\u00e9s [&hellip;]<\/p>\n","protected":false},"author":1,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"ht-kb-category":[3542],"ht-kb-tag":[2534,2535,2536,2532,2537,2533,2538],"class_list":["post-10279","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-resiliation-et-suspension","ht_kb_tag-annulation-portabilite-2","ht_kb_tag-annuler-la-portabilite-2","ht_kb_tag-annuler-transfert-numero-2","ht_kb_tag-resiliation-abo-pendant-port-in-process-2","ht_kb_tag-resiliation-abonnement-pendant-la-portabilite-2","ht_kb_tag-resiliation-pas-encore-porte-2","ht_kb_tag-resilier-abonnement-pendant-la-portabilite-2"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Puis-je r\u00e9silier mon abonnement et annuler la demande de portabilit\u00e9 en cours ? - FAQ | Mucho Mobile<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/muchomobile.ch\/faq\/item\/resilier-abo-annuler-portabilite\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Puis-je r\u00e9silier mon abonnement et annuler la demande de portabilit\u00e9 en cours ? - FAQ | Mucho Mobile\" \/>\n<meta property=\"og:description\" content=\"Le contrat d&rsquo;abonnement peut \u00eatre r\u00e9sili\u00e9 avec un d\u00e9lai de r\u00e9siliation de 60 jours pour la fin d&rsquo;un mois. La r\u00e9siliation entra\u00eene la suppression de la demande de portabilit\u00e9 en cours. 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