{"id":10274,"date":"2022-12-02T10:12:22","date_gmt":"2022-12-02T10:12:22","guid":{"rendered":"https:\/\/muchomobile.ch\/faq?ht_kb=est-il-possible-de-me-faire-rembourser-mon-abo-achete-en-ligne-2"},"modified":"2023-03-29T08:44:07","modified_gmt":"2023-03-29T08:44:07","slug":"remboursement-abo-en-ligne","status":"publish","type":"ht_kb","link":"https:\/\/muchomobile.ch\/faq\/item\/remboursement-abo-en-ligne\/","title":{"rendered":"Est-il possible de me faire rembourser mon abo achet\u00e9 en ligne?"},"content":{"rendered":"<p>La r\u00e9tractation suite \u00e0 l&rsquo;achat d&rsquo;un abonnement en ligne est possible, tant que la SIM n&rsquo;a pas encore \u00e9t\u00e9 exp\u00e9di\u00e9e. Le remboursement s&rsquo;effectue directement sur la carte de paiement utilis\u00e9e lors de l&rsquo;achat.<\/p>\n<p>Pour demander la retractation de l&rsquo;achat de votre carte SIM, nous vous invitons \u00e0 contacter notre service client en remplissant <a href=\"https:\/\/muchomobile.ch\/help\/contact\">le formulaire de contact disponible ici<\/a>.<\/p>\n<div class=\"id_content_key\">ID: FAQ_EXT-09_10004_1question<\/div>\n","protected":false},"excerpt":{"rendered":"<p>La r\u00e9tractation suite \u00e0 l&rsquo;achat d&rsquo;un abonnement en ligne est possible, tant que la SIM n&rsquo;a pas encore \u00e9t\u00e9 exp\u00e9di\u00e9e. Le remboursement s&rsquo;effectue directement sur la carte de paiement utilis\u00e9e lors de l&rsquo;achat. Pour demander la retractation de l&rsquo;achat de votre carte SIM, nous vous invitons \u00e0 contacter notre service client en remplissant le formulaire [&hellip;]<\/p>\n","protected":false},"author":1,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"ht-kb-category":[3542],"ht-kb-tag":[342,343,336,337,344,339,340,338,341],"class_list":["post-10274","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-resiliation-et-suspension","ht_kb_tag-fin","ht_kb_tag-remboursement","ht_kb_tag-remboursement-achat-abo","ht_kb_tag-remboursement-achat-abonnement","ht_kb_tag-rembourser","ht_kb_tag-resiliation","ht_kb_tag-resilier","ht_kb_tag-sim-achetee-mais-non-envoyee","ht_kb_tag-stop"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Est-il possible de me faire rembourser mon abo achet\u00e9 en ligne? - FAQ | Mucho Mobile<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/muchomobile.ch\/faq\/item\/remboursement-abo-en-ligne\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Est-il possible de me faire rembourser mon abo achet\u00e9 en ligne? - FAQ | Mucho Mobile\" \/>\n<meta property=\"og:description\" content=\"La r\u00e9tractation suite \u00e0 l&rsquo;achat d&rsquo;un abonnement en ligne est possible, tant que la SIM n&rsquo;a pas encore \u00e9t\u00e9 exp\u00e9di\u00e9e. 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